Urgent! Technical Support Specialist (all genders) - Nightshift Position in Prague - Contabo GmbH
We are looking for a full-time, permanent Technical Support Specialist (all genders) to start as soon as possible in our night shift, within the Czech Republic.
As a Senior Technical Support Specialist, you will take on innovative and responsible tasks to ensure smooth 24/7 operation within the framework of technical 3rd level support and help your colleagues to get even better.
This includes customer support and communication with our customers in English via the ticket system.
You will also be responsible for monitoring and troubleshooting the customer's IT infrastructure.
You provide technical solutions for our customer concerns, such as compromised servers, managed server tasks, website and server migrations or also error analysis on the websites.
In addition to correct documentation collection, server construction or provisioning as well as the proactive monitoring of the internal infrastructure are also part of your versatile tasks.
You are explicitly responsible for the night shift, which we have newly introduced.
Together with your colleagues from the 3rd level, you will be able to help our customers from other time zones directly.
At the same time, you also have the opportunity to deal with problems more intensively and try out new solutions when the volume of tickets is not so high.
You are our all-rounder and in the end it all depends on you: As part of our Operations team, you represent the heart of our company by installing, configuring and administering servers, networks, applications and applications for the benefit of our customers.
In addition, you will have the opportunity to familiarize yourself with new technologies and we will support you in professional development through intensive training.
Your personality, coupled with:
At Contabo, we are in a constant state of change.
Even through our strong growth, we always remain flexible, and everyone gets the opportunity to actively shape the future of Contabo and of our customers.
With us, everyone can develop their full potential in an environment with flat hierarchies, freedom to organize their work and time, direct communication, an open feedback culture, and leave a footprint through creative co-design.
Plus, we offer further advantages:
If you have any questions, you can reach out to Max by phone at +49 (0) 89244106774 or by email at .
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As a leading infrastructure service provider in the field of cloud instances and dedicated servers, we have stood for first-class quality, reliability and favorable prices since our foundation in Munich in 2003.
Meanwhile, more than 215,000 customers in over 190 countries trust our services.
We specialize in providing German quality to users worldwide, focusing on the stability and security of our data centers, the optimization of internal processes, and excellent customer support.
Become a part of our future-oriented company, which plays a significant role in the development of digital cloud hosting, and support us with your ideas and commitment.
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Prague, Czech Republic (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Prague, Czech Republic using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 303 jobs in Czech Republic and 144 jobs in Prague. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Contabo GmbH is currently hiring and seeking a Technical Support Specialist (all genders) Nightshift to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Specialist (all genders) Nightshift Jobs Prague.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Contabo GmbH adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Specialist (all genders) Nightshift Jobs Czech Republic varies, but the pay scale is rated "Standard" in Prague. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Specialist (all genders) Nightshift typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Specialist (all genders) Nightshift interview at Contabo GmbH, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Contabo GmbH's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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