Your responsibilities
Guiding and supporting our guests seamlessly from check-in to check-out Enriching guest experiences by sharing insights and tips about the city and its surrounding areas Engaging in effective communication with guests via phone and email, adeptly managing reservation inquiries and navigating through overbooking situations and alternative options Handling invoices, including cost coverage management, cash handling, and settlement procedures Organizational and administrative responsibilities across both the front and back-office areas Expanding your knowledge through collaborative interactions within our multicultural team, offering insights into various cross-departmental roles
Your profile
Whether you're a professional in the hospitality industry or considering a career change, we're enthusiastic about meeting you! For us, prioritizing personality and exceptional hosting qualities is fundamental.
Here, you'll find the liberty to embrace your true self or evolve into the professional you aspire to be, as we deeply value individuality.
We present equal opportunities and a wide range of exciting possibilities for all who share our enthusiasm to grow.
Ideally, you possess the following attributes:
Educational background and/or professional experience in hospitality, gastronomy, tourism, or a keen interest in venturing into these fields Strong hosting expertise combined with an unwavering commitment to quality and service excellence A naturally open and communicative personality, proficient in both English and Czech communication A team-oriented mindset, combined with the willingness to provide support across various departments Enthusiasm to actively contribute towards the successful establishment of The Cloud One Hotels across Europe Weiterlesen
Our attractive benefits
Bonus program
The better the guests rate their stay, the higher the bonus!
Make an international career
Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
Staff discounts
Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
Develop personally and professionally
With an extensive onboarding, annual training and coaching at our One University, you will hit the ground running.
Celebrate together
Whether it's a summer party, Christmas party or our annual international soccer tournament - we celebrate successes together with the team.
And more...