Principal Site Reliability Engineer Azure Red Hat OpenShift

Job description

The Red Hat Site Reliability Engineering (https://www.redhat.com/en/resources/site-reliability-engineering-services-datasheet) (SRE) team is looking for a Principal Site Reliability Engineer to join us.

In this role, you will develop, scale, and operate our OpenShift managed cloud services (https://www.redhat.com/en/technologies/cloud-computing/openshift/openshift-cloud-services) .

OpenShift is Red Hat’s enterprise Kubernetes distribution.

As an SRE you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.

On the SRE (https://www.redhat.com/en/topics/cloud-computing/sre) team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat Managed Cloud Services, while using your skills in coding, operations, and large-scale distributed system design.

**What you will do**

+ Lead the development of code and automation scripts to optimize the scalability, reliability, and performance of services.
+ Conduct thorough code reviews and implement best practices in software development to maintain a high-quality codebase.
+ Mentor and guide junior engineers, fostering a culture of continuous learning and improvement within the team.
+ Design and implement advanced monitoring and alerting systems to proactively detect and resolve issues.
+ Coordinate and lead complex incident response procedures, ensuring timely resolution and thorough postmortems.
+ Interface with internal stakeholders and external cloud providers to architect, build, and maintain fault-tolerant systems.
+ Manage large-scale, distributed systems, focusing on minimizing downtime and improving system resilience.
+ Participate in an on-call rotation and provide leadership during critical incidents to ensure 24x7x365 production support.
+ Lead the continuous enhancement of the SRE team's processes, tools, and methodologies to support the evolving needs of the service.

**What you will bring**

+ 5+ years of software engineering experience using object-oriented languages; Golang is preferred
+ Extensive experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure
+ Proficient experience with enterprise systems monitoring; knowledge of Prometheus is preferred
+ Extensive experience with enterprise configuration management such as Ansible, Puppet, or Chef
+ Proficient experience delivering hosted cloud services
+ 1+ year experience with container-related technologies like Docker or Kubernetes
+ Experience delivering hosted cloud services
+ Experience with containers on Linux
+ Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
+ Good verbal and written communication skills in English

**About Red Hat**

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies.

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