Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader
Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process
Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management
Role and Responsibilities
Providing support to other activities undertaken by the project team on behalf of the client and the company
Line Manages assigned ICSR staff
Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)
Proposes process changes to ICSR Operational Lead
Manages ICSR deviations with ICSR Operational Lead support
Reviews trackers and timesheet data and ensures accuracy
Is involved in ICSR processing and 2nd QC of cases
Operates as the assigned team SME and supports other SMEs
Excellent communication (written and verbal) skills, Russian and English
Organization skills, including attention to details and multitasking
Delegation skills
Planning and time management
Technical skills
Team working
Why PrimeVigilance?
We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.
To succeed we must work together with a human first approach.
Why?
because our people are our greatest strength leading to our continued success on improving the lives of those around us.
We offer:
Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!
We look forward to welcoming your application.