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Urgent! Snr. Director Infrastructure Services- Productivity & M365 Job Opening In Prague – Now Hiring Novartis

Snr. Director Infrastructure Services Productivity & M365



Job description

Location: Czech Republic, Spain, Mexico or Ireland (Hybrid)

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

The purpose of this role is to design a clear roadmap for leveraging M365 to enhance productivity across the organization, and champion a culture of innovation by harnessing the right people, processes, partners, and tools.

We are looking for a seasoned professional with a solid experience in strategy, design, engineering and operations of the M365 platform.

Your key responsibilities:
Your responsibilities include, but are not limited to:
• Accountable for the success of Microsoft and Office 365 based services and products within the organization.

Serves as the expert for anything M365 and provides insightful guidance and a zealous advocate for the platform.


• Ignite adoption through engaging initiatives such as roadshows, internal blogs, and productivity-boosting video tutorials.

Ultimately, their mission is to ensure seamless and secure operations, empowering associates to unlock their full potential.
• Global accountability for services and products, point of escalation, review and approval for key issues and decisions, release cycles, end-user communications, reporting, license management, entitlements, and technology standards.
• Accountable for ensuring adherence to defined Security and Compliance policies and procedures within Service/Solution Operations scope.
• Partners with Microsoft 365 product engineering and other related product vendors to develop an adoption roadmap and define adoption and investment plans in line with cross functional business priorities.


• Take decisions on the resource and capacity plans in line with Business priorities and strategies and close collaboration with delivery and business teams.
• Deep hands on technical and functional knowledge in the M365 Platform and associated services to lead and enable effective support to the organisation.
• Build and lead – Engaged, high-performing technical product and services management team.


Required Skill Profession

Other Management Occupations



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