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Urgent! Technical Customer Support with Spanish language Position in Brno - Zebra Technologies
Remote Work: No
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working.
United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected.
Drawing from our unique perspectives, we collaborate to deliver on our purpose.
Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.
Resolves problems with customers via telephone email or chat sessions using basic technical product knowledge and interpersonal skills.
Troubleshoots problems with appropriate applications, products and vendors.
Identifies and documents customer issues, and escalates as directed.
Develops an understanding of multiple applications and platforms.
Requires Saturday work every second month (one month Mon-Fri, next month Tue-Sat) - Saturday will be paid with a bonus
Responsibilities:
+ Communicates basic technical solutions to customers using effective communication, listening and comprehension skills.
+ Diffuses upset customers
+ Fully documents customer interactions in real-time
+ Solves problems within defined quality standards using a basic understanding of products, solutions, and customer environments
+ Identifies and escalates complex problems under direct supervision
+ Works on a limited variety of problems of limited scope using defined procedures and practices
+ Collaborates with fellow technicians and supervisor to solve problems
+ Familiarizes self with new technologies, products and platforms
Qualifications:
+ Bachelor's degree or Associate Degree (Technical Degree).
Technical Certifications preferred
+ Able to work on Saturdays every second month (paid with a bonus)
+ 1-3 years demonstrated working experience required
+ Basic computer literacy with a working knowledge of the Microsoft Office Package
+ Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers
+ Demonstrates strong customer service and communication skills
Benefits:
+ 5 weeks of vacation, 5 sick days, 4 volunteer days paid off and couple of special Z-days off for life-work balance
+ Multisport card at a reduced price
+ Meal contribution
+ Monthly contribution 1000 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses
+ Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
+ Annual bonuses based on financial results
+ Yearly salary increases according to individual performance
+ Employee referral bonus for bringing New Talent to Zebra
+ Free beverages and fruit days (coffee, tea, milk available in our kitchenette)
+ Life & Pension insurance contribution
+ New modern and multifunctional workplace at Vlněna Office park in the city centre
+ Discount at our partners (Banks, HP, Dell, Microsoft Office)
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts.
Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system.
Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system.
If you are a victim of identity theft contact your local police department.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Technical Customer Potential: Insight & Career Growth Guide
Real-time Technical Customer Jobs Trends in Brno, Czech Republic (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Customer in Brno, Czech Republic using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 273 jobs in Czech Republic and 50 jobs in Brno. This comprehensive analysis highlights market share and opportunities for professionals in Technical Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Zebra Technologies is currently hiring and seeking a Technical Customer Support with Spanish language to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Customer Support with Spanish language Jobs Brno.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zebra Technologies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Customer Support with Spanish language Jobs Czech Republic varies, but the pay scale is rated "Standard" in Brno. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Customer Support with Spanish language typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Customer Support with Spanish language interview at Zebra Technologies, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zebra Technologies's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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