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Technical Support Engineer Job Opening In Prague – Now Hiring Fortinet


Job description

Fortinet (NASDAQ: FTNT) is a worldwide provider of network security appliances and the market leader in unified threat management (UTM).

Our products and subscription services provide broad, integrated and high-performance protection against dynamic security threats while simplifying the IT security infrastructure.

Fortinet is headquartered in Sunnyvale, California USA, with offices around the world.

If you're looking for a fast-paced, challenging and rewarding environment, then Fortinet is the place for you.

We are an equal opportunity employer offering exciting work, competitive compensation and benefits.

.


We are looking for skilled candidates with good communication skills to join our growing TAC team in EMEA.

As a technical support Engineer with Fortinet you will:


- Provide technical support and assistance to Fortinet certified partners and customers


- Run real-time troubleshooting sessions with partners/customers


- Test and reproduce partner/customer issues in Laboratory


- Working on escalations from Level 2 technical support team


- Report Software/Hardware related issues to R&D department

Requirements:


- Fluent English and other CEE languages


- 10+ years of experience in networking or security industry


- In-depth knowledge of TCP/IP


- Hands on experience with security devices Firewalls/IPS/Mail Security Gateways


- Proficient spoken and written English


- Positive, communicative and customer oriented attitude


- Ability to work in multicultural team environment


- Quick learner

- In-depth knowledge of dynamic routing protocols and its implementation (OSPF, BGP)


- Strong Experience with VPNs (IPSec, SSL, L2TP, GRE)


- Good knowledge of authentication protocols and methods (LDAP, SSO,Radius, 2-factor authentication)


- Familiar with Web application security and vulnerabilities (experience with exploits is plus)


- Having Fortinet certification (NSE4 Fortigate Adminsitrator)


- Knowledge of scripting / programming / automation

Desirable


- Having any of industry certificates (CCIE, CISSP, CCNP, CCSP, CCNA …)


- Knowledge of database maintenance and SQL

Education:


- Bachelors Degree in Electrical Engineering or Computer Science or equivalent experience


- Master Degree in Electrical Engineering or Computer Science preferred

#Ll-Hybrid

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Prague, Czech Republic, highlighting market share and opportunities for professionals in Technical Support roles.

310 Jobs in Czech Republic
310
142 Jobs in Prague
142
Download Technical Support Jobs Trends in Prague and Czech Republic

Are You Looking for Technical Support Engineer Job?

Great news! is currently hiring and seeking a Technical Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Fortinet adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Czech Republic laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Prague. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Fortinet interview tips for Technical Support Engineer

Here are some tips to help you prepare for and ace your Technical Support Engineer job interview:

Before the Interview:

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Other Openings

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